Shipping Policy

Last Updated: October 28, 2026

We ship orders globally from our warehouse.
Processing time: 1–3 business days after payment confirmation.
Standard shipping transit time: 7–15 business days.

Shipping fees are calculated at checkout based on destination and package weight.
We are not responsible for customs duties, import taxes or local brokerage fees charged by your country. These fees shall be borne by the buyer.

Please double-check your shipping address before checkout. We cannot modify address once the parcel is dispatched.

If the package is marked delivered but you do not receive it, please contact your local courier first, then email us at support@cttay.shop for assistance.

Prohibited items will not be shipped. We reserve the right to cancel orders that contain restricted goods.